Last Updated: Nov 16, 2015     Views: 661

Q. How do I renew my books?

A.

There are several ways you can renew your loans:

1. Online

2. Using the self-service machines

3. By phone

4. By email

5. In person

 

1. Online:

a. Go to libra.gold.ac.uk and log into ‘Your Library Record’ at the top of the screen.

b. Enter your ID number/barcode number and PIN.

c. Click the number in your loans record (see picture):

d. Click the 'renew all' button.

 

2. On the self-service machines:

a. Select 'borrow & account' and scan your Goldsmiths card.

b.  Select 'account' then 'renew all'

 

3. By phone 

a. Dial 020 7919 7189.

 

4. By emailing

a. Send your email to library@gold.ac.uk

 

5. In person

a. Go to the Issue Desk, and ask a member of staff to renew your items.

 

NB. You will not be able to renew books yourself if:

  • your record is blocked
  • you have fines greater than £10
  • an item is reserved and overdue
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